Typical job
Residents hear scratching inside walls and suspect
A technician inspects the property for signs related to rodent activity, then explains the findings and recommended treatment. The customer can point out where sounds are heard and where any visible activity has appeared. The inspection helps clarify whether the reported activity fits a pest concern and what treatment is recommended. Keep track of where sounds occur and share that information during the visit.
Typical job
Homeowners notice a bald-faced hornet nest hanging
The crew reviews the reported nest location and the customer’s concern, then assesses the situation and explains what action is recommended. Keep people and pets away from the area while waiting for professional guidance. A technician’s assessment helps determine the appropriate response to the nest and its location. Avoid disturbing it or attempting removal yourself, and tell the team about nearby access concerns before the visit.